MoPNG e-Seva: Register LPG gas, petrol pump & PNG / CNG related complaints online

The Ministry of Petroleum & Natural Gas, Government of India has launched MoPNG e-Seva for consumers to register LPG gas, petrol pump & PNG / CNG related complaints, questions & queries online. MoPNG e-Seva official website is Consumers can use the complaints form along with social media pages / handles to post their complaints. It`s a common platform for Indian Oil, Bharat Petroleum & Hindustan Petroleum. The primary objective of the system is to resolve consumer queries & provide immediate relief to them.

What is MoPNG e-Seva? An official grievance redressal platform for Oil & Gas Sector.

How does it help?

  • Oil & gas consumers can file complaints related to their gas dealer, petrol pump & their services
  • The complaints can be file online at or on Facebook or Twitter
  • You can also ask your queries & questions
  • The department will provide immediate response to you
  • It provide platform for public & government to interact with each other
  • It is a single point of contact for LPG, CNG, PNG users

MoPNG e-Seva Helplines:

How to file LPG gas, petrol pump & PNG / CNG related complaints online?

  • Post Complaint on Facebook: CLICK HERE to go to MoPNG eSeva Facebook page & post your query along with your name & contact number. In case of cooking gas complaint you can also provide details such as consumer number, name of the dealer, gas agency, city/district etc
  • Post Gas Complaints on Twitter: CLICK HERE to go to their MoPNG Twitter page & post your query / question / complaint
  • Post Oil & Gas Complaints on website: CLICK HERE to go to the MoPNG website, find link filling up form & then click on it. Consumer complaint form opens, fill up the form to complete the complaint registration



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